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Acer Aspire one 3G - "Radio is Off"

Last answer on Nov 12, 2009 12:31:18 am GMT Dreadlock, on Jun 2, 2009 3:58:53 pm BST 
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Hello, I bought this Acer aspire with built in 3g (Umts) modem and the first 2 weeks it did service without any glitches whatsover,

Problem started when i took out my sim card to use it with my other 3g modem (usb dongle) to enjoy surfing in front of my 22 inch screen.
So, when time came to hit the road again i swapped the simcard and popped it into the Acer again, only to find out a couple of hours later that the moden refuses to connect. It gives me a message "The Radio is Off" . I assume that meant by that is the radio transmitter that sends the signals to the nearest umts station.

So, of course i went into the system looking in to every corner, checked all properties and desperately looking for the magic switch to turn on the f-g "radio" . Finally i did a full system restore with the Acer eRecouvery partition, still nothing. The Radio is off . Went out to the www and found nothing that resembles to my problem.

First one to answer will receive a big moist virtual kiss.

/Thanks in before hand

Configuration: Windows XP-home. Built in 3g modem, 160 Gb HD. 
Firefox 3.0.10

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1

bo_mer, on Jun 2, 2009 4:45:02 pm BST
  • +2

Normally you should go on your BIOS to re enable it again! This may be happened when you removed the sim card!

   
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2

Dreadlock, on Jun 3, 2009 9:20:59 am BST

Bo_mer . Thanks for you´re reply :-) I was totally convinced that you came with the right solution... Until i discovered that my Bios sucks :-(

There is no meny for manipulating "Radio Off" or for any of the other wireless stuff.

Back to status quo...:-(

   
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3

GrooSweden, on Oct 22, 2009 5:37:48 pm BST

I also get this Radio Off error when trying connect on the 3G network on my Aspire One. I worked OK for three months then suddenly stopped working. Any other comment idea. My BIOS does not seem to be able to controll the radio.


Any input is appreciated!!

   
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4

Dreadlock, on Oct 22, 2009 6:41:30 pm BST
  • +1

I´ve done hours and hours of research on the net - and found no cure. Acer´s customer service refuses to answer, or they dont know the fix. I ´m beginning to suspect that the hardware is broken.

I´m trying to figure out how I could replace the 3G transmittor card. Otherwise the Aspire one works flawless. and I like to keep it. At this time it works perfectly with my external 3g Dongle.

   
Reply to Dreadlock

5

GrooSweden, on Oct 23, 2009 6:06:27 am BST

Thanks Dreadlock for your quick reply.
Seems I will try Acer customer support again. Maybe I am in more luck than you.
I keep you posted!

   
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6

andysemailis, on Oct 29, 2009 4:02:14 am GMT

I had a problem similar to this on my acer aspire one with my wireless adapter not connecting to networks that were in range. My solution: try unplugging the computer from the wall outlet and taking out the battery for about two minutes or so and then plug everthing back in and try it. Im guessing that it is either the sucky bios isnt fully resetting to its defaults when the computer is turned off, or the hardware is hung up and the only way to get it back to norm is to let all power drain from it and give it a fresh start. Let me know if that works for any of you!

Andy

   
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7

 Dreadlock, on Nov 12, 2009 12:31:18 am GMT

First - thanks Andy !

Well, I charged the battery, removed the battey and popped in the SIM-card into the holder and waited 1 minute before i snapped the battery back in place again.

The login to my Internet provider appeared and Ii entered my PIN. Message came : Not Found [0x84010016] BUT the indicatorlight for the 3G connection lights up ! And the I´m connected !

So, because i dont trust computer stuff, I did the same procedure again, just to simulate everyday life because i must have the SIM-card for other purposes.

I removed the battery , took out the sim and waited a minute, then I popped the sim back again and battery too. Gives me the same : Not Found [0x84010016] , this time not connected and the infamous "The radio is Off)

At the same time the wireless works fine, I have a bunch of (Unprotected) networks to choose from. But thtas not what i want.

So, i dont know anymore. Maybe the Message: Not Found [0x84010016] is a next step to the solution. Maybe i try to post it to Acers customer support. Then we´ll see.

   
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