iPod not Being Recognized on iTunes

Last update on October 22, 2009 09:36 AM by aakai1056
Published by aakai1056

iPod not Being Recognized on iTunes






Issue


You are trying to connect your iPod on your Windows computer and iTunes can't recognize the iPod. Sometimes you can get a pop up message alerting you "USB Device cannot de recognized", which means that there's no driver installed and the iPod will also not charge!

Solution


To solve this problem you will have to:
  • Open iTunes
  • shut it down but keep it plugged in.
  • After it shuts down, hold the power button until you see the apple logo
  • Without releasing the power button hold down the home button until screen goes black
  • Then without releasing the home button let go of sleep button and wait until you see your ipod in iTunes
  • Release home button
  • Now click restore in iTunes


I will advise you to update your computer,
  • For Windows Xp, please install the latest service pack (SP3)
  • And Vista, install Service PACK 1 and 2!


Thank for Josh on the forum for this faq.
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