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Yahoo! Mail - Unable to download attachments

March 2015

Yahoo! Mail is a popular web-based email service used by millions of people across the globe. If you are having trouble downloading attachments in Yahoo! Mail, the issue could come from the configuration settings or security settings of the internet browser. If your web-browser is Internet Explorer, disabling the Add-ons from the tools menu can help solve the issue. Security issues may also contribute to this attachment problem. Configuring the security settings to the correct values will solve this. Antivirus software and proxy firewall settings may also be responsible for the issue with Yahoo! Mail attachments.


Issue


I have been unable to download any attachments from my Yahoo! emails. The message "The requested URL was not found on this Server" always pops up. By the way, what is a URL? This has only been happening in the last two weeks. Prior to this, I never had any problem opening attachments. I am not extremely computer savvy, so I don't know what to do to fix this issue. I still have the caveman dial up internet service with AOL: could this be a possible cause? I would really appreciate anyone who could help me with this; I need to be able to open up attachments for my job, and going to the unemployment office or Library to open them is very inconvenient and time consuming. HELP!

Solution


I had the same problem and could not open attachments in Yahoo! email. I went to Microsoft and found a solution.

Go to Internet Explorer and disable the Add-ons.

They are under the Tools and the Manage Add-ons. I disabled all of them and then checked my email and the attachment opened. I then went back and enabled them one at a time until I found the one that caused the problem. Mine happened to be under MacAfee, the proxy, so all the others could be enabled again. I left the proxy one disabled and everything is good again.
Hope this will help you.

Note


Thanks to carsondot for this tip on the forum.
For unlimited offline reading, you can download this article for free in PDF format:
Yahoo-mail-unable-to-download-attachments.pdf

See also

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Published by aakai1056. - Latest update by Jeff
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