AVG Free is an
open source antivirus and anti-spyware software that guards the PC from threats that can harm the system. The user can
update this software; however, the
update process may fail and it may show an error message such as, connection with
update server failed. There are three options to solve this issue with AVG Free. Firstly, one can make the changes in the settings of
Dial-up. Secondly, one can choose the required connection settings in the
AVG Free Watchdog that allows interaction between the service and the desktop. If none of these work, then the issue may be due to a
.ctf file that has to be deleted following which, the
update must be restarted.
[Avg free] - update failed
When you want to update your
antivirus AVG Free, it displays the following message:
update failed, the connection with update server has failed
First Solution
- Open AVG
- Click on Tool>
- Click on Advanced settings
- Click on Update
- Click on Dial-up.
- Uncheck the box Dial-up
Second solution
- Open the Control Panel
- Click on Administrative Tools
- Click on services
- Right click on AVG Free Watchdog
- Choose properties
- Select the Connection tab
- Check "Allow service to interact with desktop".
Going further
If this still does not work:
- Open C:\Documents and Settings\All Users\Application Data (visible after viewing hidden files)\AVG8\update\download
- Delete the two *.ctf files then restart the update!
See also
Knowledge communities.
Published by
jak58 -
Latest update by Virginia Parsons 
