Ask a question »

iTunes - Unknown error occurred (0xE8000012)

May 2015


iTunes - Unknown error occurred (0xE8000012)



Issue


I formatted my PC and re-install iTunes, but since then, when I connect my iPhone 4S JB, iTunes displays the following message "iTune could not connect to this iphone. Unknown error occurred (0xE8000012)".

Solution

  • First disconnect all iOS devices from your computer, then quit iTunes.
  • Go to Start > Computer
  • Select Organize > Folder and Search options. Go to View tab and check "Show hidden files and folders".
  • Click on OK.
  • Go to C:\ProgramData\Apple
  • Delete the Lockdown folder
  • Reconnect the iOS device and open iTunes.


Thanks to fred.ml for this tip.
For unlimited offline reading, you can download this article for free in PDF format:
Itunes-unknown-error-occurred-0xe8000012.pdf

See also

In the same category

Published by deri58.
This document entitled « iTunes - Unknown error occurred (0xE8000012)  » from Kioskea (en.kioskea.net) is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.