iTunes - Unknown error occurred (0xE8000012)

Issue

I formatted my PC and re-install iTunes, but since then, when I connect my iPhone 4S JB, iTunes displays the following message "iTune could not connect to this iphone. Unknown error occurred (0xE8000012)".

Solution

• First disconnect all iOS devices from your computer, then quit iTunes.
• Go to Start > Computer
• Select Organize > Folder and Search options. Go to View tab and check "Show hidden files and folders".
• Click on OK.
• Go to C:\ProgramData\Apple
• Delete the Lockdown folder
• Reconnect the iOS device and open iTunes.

Thanks to fred.ml for this tip.

See also

Knowledge communities.

• Forum
• iTunes forum
• Download forum
• Windows forum

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