MSN Messenger is the instant messaging service that comes from the house of Microsoft. Users may, however, face some issues while using MSN Messenger, such as getting connection error 80048439
. This can happen due to various reasons but firstly one needs to check whether there are any issues with Microsoft's server.
There are other ways to work around this problem. Setting the correct time and date in the computer, keying in the right username, password, changing the password, clearing the cache of the internet, making changes in the settings of the firewall, proxy settings and internet browser settings can help. The user can also try to register DLL in the registry
to tackle this connection error
[MSN] Connection Error 80048439
Before makng any changes to your system, check the status of MSN Messenger servers to determine if the problem does not come from there:
The problem may also be due to the authentication servers of MSN Messenger. To check it out, try to connect to the address below and click "Start Web Messenger":
If the page displays "Service Unavailable", it simply means that the problem comes from Microsoft's servers!
Here are some suggestions to check/try to correct the error 80048439:
1. Set the (correct) date on the computer
- Double-click on the clock in the taskbar
- Check the date and time are set correctly.
2. Verify that the credentials are entered correctly
Check if the username and password are entered correctly (uppercase or lowercase).
3. Try changing the password
Go to http://memberservicesnet.passport.com/memberservice.srf
and try to initiate a connection to MSN.
4. Check the firewall settings
If a firewall is installed (such as ZoneAlarm, Norton Internet Security, etc..), It is possible that Messenger does not have sufficient rights to access the Internet (especially if an update of MSN was conducted recently). Simply add MSN Messenger to the list of programs that have permission to access the Internet.
5. Clear the cache of Internet Explorer
Clear the cache of Internet Explorer (IE) and delete cookies.
Open Internet Explorer, click the Tools menu, then "Internet Options"
- Click on "Delete Files"
- Click "Delete Cookies".
6. Reset proxy settings in MSN Messenger
- Go to the Tools menu, click Options.
- Select the Connection tab, then click Advanced.
- Reset the fields with the correct values for your connection.
- Click on OK to save the changes.
7. Check the Internet browser settings
- Open Internet Explorer
- Click on the Tools menu, then Internet Options, then click on Advanced, scroll down to the "Security" section and make sure the option "Check for server certificate revocation" is not selected .
- Verify that 'Use SSL 2.0' and 'SSL 3.0' are enabled and press OK.
8. Try to register the DLL in the registry
Click Start, then Run and type the following commands:
Click OK to accept the changes.
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Original article published by Jeff
. Translated by deri58
. - Latest update by Celia Gatward